I DID NOT RECEIVE AN EMAIL CONFIRMATION.
Email confirmations are sent as soon as orders are placed successfully. Kindly confirm the email address provided and check your spam or junk folder. If the email can not be found, please contact us.
CAN I CHANGE MY ADDRESS?
Feel free to reach out to us within an hour of placing your order and we will try our best to accommodate the change before the order is processed. Please note that our team works hard to ship your items as fast as possible.
Once the order is shipped, we may contact the courier to request a “package redirection”. However, this requires an additional cost. Changes cannot be made once the parcel is out for delivery or already delivered on the given address.
CAN I CHANGE MY ORDER?
Reach out to us as soon as possible and we will do our best to revise your items. Once your order has been processed and shipped, you will be unable to change your order.
CAN I CANCEL MY ORDER?
To make sure you receive your new ASAP, we'll start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it.